This hotel is a fraud a dingy crappy 2 star hotel that uses the name "Palms Hotel" to act like they are the "Royal Palms "
The Royal Palms is a Starwood hotel and nice luxury brand, this is a rundown crappy hotel, that has roaches and bedbugs.
I never stayed there but I stopped in after mistakingly booking it under wrong name.
I called literally sixty seconds later hotels.com and they said they are bound by hotel rules, so called hotel and begged the manager to cancel reservation since its a mistake and wrong hotel. The hotel manager refused and kept a 3 day hotel stay that I was not going to use and would never ever stay in.
I was already in the Royal Palms and had no intention of ever staying there I just needed another room in hotel and mistakingly booked this hotel.
The Palms Hotel & Spa Reviews
This hotel is a fraud a dingy crappy 2 star hotel that uses the name "Palms Hotel" to act like they are the "Royal Palms "
The Royal Palms is a Starwood hotel and nice luxury brand, this is a rundown crappy hotel, that has roaches and bedbugs.
I never stayed there but I stopped in after mistakingly booking it under wrong name.
I called literally sixty seconds later hotels.com and they said they are bound by hotel rules, so called hotel and begged the manager to cancel reservation since its a mistake and wrong hotel. The hotel manager refused and kept a 3 day hotel stay that I was not going to use and would never ever stay in.
I was already in the Royal Palms and had no intention of ever staying there I just needed another room in hotel and mistakingly booked this hotel.