I was exited to purchase tickets for an NBA game. Round one, game 5. I went online and was redirected to ticketsBenz.com for my purchase. The game did not take place since the team won in 4 games, there was no need for a game 5. The game was cancelled.... I have called... emailed and am still waiting on a response from this site in regards to the refund for a game that never took place... This site is not to be trusted.
This company took my order over the phone. I wasn't informed on the service fees attached to tickets I purchased. Called customer service and spoke to representives and a supervisor. They denied that any of their reps would ever make a mistakes of not telling me of the extremely high service fee. They were rude and combative. When I tried to tell the represent I've that I was never told about the tickets, she insisted that she sits right behind the other representative and that she is a trainer and would never forget to tell someone about the fees. That was very rude to call me a liar. All I was trying to get figured out is why I had an extra charge on my account.
They Would not believe me that I was never told about about these fees.
I was was taken advantage by this company.
I am diabled and can't believe they would treat someone so rudely.
TicketBenz.com Reviews
I was exited to purchase tickets for an NBA game. Round one, game 5. I went online and was redirected to ticketsBenz.com for my purchase. The game did not take place since the team won in 4 games, there was no need for a game 5. The game was cancelled.... I have called... emailed and am still waiting on a response from this site in regards to the refund for a game that never took place... This site is not to be trusted.
This company took my order over the phone. I wasn't informed on the service fees attached to tickets I purchased. Called customer service and spoke to representives and a supervisor. They denied that any of their reps would ever make a mistakes of not telling me of the extremely high service fee. They were rude and combative. When I tried to tell the represent I've that I was never told about the tickets, she insisted that she sits right behind the other representative and that she is a trainer and would never forget to tell someone about the fees. That was very rude to call me a liar. All I was trying to get figured out is why I had an extra charge on my account.
They Would not believe me that I was never told about about these fees.
I was was taken advantage by this company.
I am diabled and can't believe they would treat someone so rudely.