Total Defense Inc.


Country United States
State New York
City Hauppauge
Address 100 Motor Parkway
Phone 1-877-205-7962
Website www.totaldefense.com

Total Defense Inc. Reviews

  • Mar 21, 2015

On March 3rd I bought the total defense premuim ineternet service(anti-virus)I tried installing it numerous times,to no avail it would not install.I called them the day after to request a refund of my money back because their product did not work,and it did not install on my computer.They told me i would have to send documentation in with the receipt in order for them to refund it.That was March 4th i spoke with them via telephone.I mailed all documentation march 6th to them.They said it would take about 2 weeks until it got to them and for them to process it,before they could refund my money.Here it is 2 weeks later and now they're saying they never received anything from me regarding my request for a refund.I do not have the money to just throw away like that when my husband is the only one working right now.I would like for them to refund my money and quit with the lies.

  • Jul 29, 2014

I bought their internet security online. I sent in my rebate forms, They issued my rebate in the form of an AMEX gift card. 1 day after the 60day reutrn period they revoked my rebate, after I had spent 8$ of the 60$ rebate. When i call they told me I need to resubmit the entire paper work, including the UPC from the software package. They don't allow you to submit photocopies, but they are in posession of my original UPC.

They stole my 52$ AND now they wont answer my calls at the customer service call center.

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