I really wish I had researched Touchstone before spending $130.00 on something i could have done for free. My husband and I needed his military DD214 forms for a VA loan. We needed these documents ASAP, so we decided to spend the money and get the documents either the same day or within two days. That has not happened. It has been over a week and the documents still "processing". We were told the company was unable to find the forms, so we needed to send in additional information, which included my husband's social security number. We faxed the paperwork in as soon as possible and still have not received an update or phone call as to what is happening. We wasted $130.00 on a scam. PLEASE do not use this company. You can receive the DD214 through the government for FREE! It takes about the same amount of time as Touchstone. This research group claims they can get the forms to you in as little as one or two days and it is not true. I hope this review can help someone. If the documents are not in our hands by next week I will be disputing the credit card charges with my bank. This company really, really is a fraud. It's sad. We feel idiotic and used. I hope this review can help someone in the future and this "business" can be shut down.
Touchstone Research Group, LLC Reviews
They take your money and will block all incoming calls. Please Do not use. I wish I seen this before.
I really wish I had researched Touchstone before spending $130.00 on something i could have done for free. My husband and I needed his military DD214 forms for a VA loan. We needed these documents ASAP, so we decided to spend the money and get the documents either the same day or within two days. That has not happened. It has been over a week and the documents still "processing". We were told the company was unable to find the forms, so we needed to send in additional information, which included my husband's social security number. We faxed the paperwork in as soon as possible and still have not received an update or phone call as to what is happening. We wasted $130.00 on a scam. PLEASE do not use this company. You can receive the DD214 through the government for FREE! It takes about the same amount of time as Touchstone. This research group claims they can get the forms to you in as little as one or two days and it is not true. I hope this review can help someone. If the documents are not in our hands by next week I will be disputing the credit card charges with my bank. This company really, really is a fraud. It's sad. We feel idiotic and used. I hope this review can help someone in the future and this "business" can be shut down.