The whole experice with United National Moving And Storage was horrible. They under estimated my move by $3,000.00 after they told me what I had to get rid of to stay in my budget. They state on line they will refund the deposit if you choose to to not go with them - WRONG - I had asked to cancel and they said they would but would not refund my deposit. They changed the pick up time/date 4 times on me and the delivery was 6 days late. I have damaged furniture and have been trying to file a claim with them but they will not respond. I have even reported them to the Better Business Bureau - they sent one response to the Better Business Bureau asking me to contact them to arrange a settlement - I tried but they will not return any of my phone calls and will not respond to the Better Business Bureau either. I strongly urge you to read the complaints against this company, not only here but also with the Better Business Bureau. They have the worst customer service ever - they were not only rude and disrepectful to me once I signed on the dotted line but they were also very rude and disrespectful to my daughter-in-law. Again, please read all the compliants before signing with them.
United National Moving and Storage Reviews
The whole experice with United National Moving And Storage was horrible. They under estimated my move by $3,000.00 after they told me what I had to get rid of to stay in my budget. They state on line they will refund the deposit if you choose to to not go with them - WRONG - I had asked to cancel and they said they would but would not refund my deposit. They changed the pick up time/date 4 times on me and the delivery was 6 days late. I have damaged furniture and have been trying to file a claim with them but they will not respond. I have even reported them to the Better Business Bureau - they sent one response to the Better Business Bureau asking me to contact them to arrange a settlement - I tried but they will not return any of my phone calls and will not respond to the Better Business Bureau either. I strongly urge you to read the complaints against this company, not only here but also with the Better Business Bureau. They have the worst customer service ever - they were not only rude and disrepectful to me once I signed on the dotted line but they were also very rude and disrespectful to my daughter-in-law. Again, please read all the compliants before signing with them.