UnitedHealthcare


Country United States
State Burkina Faso
City Minnetonka
Address 9900 Bren Rd E Ste 300W
Phone (414) 443-4000
Website www.uhc.com

UnitedHealthcare Reviews

  • Feb 6, 2015

My job with unitedhealthcare ended on 7/22/14. I'm of medicare age but my wife needed continuing coverage. The web site was unclear to me as to how to go about paying and when to pay. I set up two separate 'accounts'. One was for my medical and dental which i thought that we both needed and one was for medical for my wife. The medical was set at 391 dollars and the dental and vision was about 55 dollars. For a long time, neither of us received any card or proof that we had insurance.

When i set up the coverage for her, SOMEHOW the medical got messed up in such a way that our 391 dollar medical payments went to the 55 dollar vision and dental payments. So for a while, the medical was showing as not being paid, and so my wife's medical coverage was dropped. I went thru the pleasure of calling and inquiring about this, and i THINK that money from the dental and vision got posted to the medical account. And the person on the phone said that the next medical payment was due in the following week. We paid that by check as i recall.

From that point on, i believe that we started paying by check instead of an automated banking payment which was apparently not specific enough as to which account we were paying. I think the previous payments for the dental and vision were probably ignored. I completely believe that we paid all of the payments as they were due. Last week we got notice that our dental and vision had been dropped due to lack of payment. They sent back two months worth of dental and vision payments in a check for 104.36.

So now, she has no dental and vision, which is probably no big deal right now, and i am HOPING that her medical is somehow not in arrears. I am simply giving up trying to straighten this out because I feel it is a waste of time to try to deal with the personnel on the phone. I think that whatever they have set up for cobra coverage must be an immature product because there is no notice given that a payment was missed, even though the issue was unitedhealth's mis posting of our payments.

  • Sep 3, 2014

Dental Services are covered under my plan. My provider failed to file the claim for the services. Once I became aware of this, I filed it. United Health Care convienently let me know that it was outside the time frame mandated by Law and therefore it was denied. We are talking about 6 months here and on-going treatment over that time period that still continues today. We pay the Bast...ds about 900.00 per/month in premiums... !!!!!! This is nothing more than legalized Mafia Crime, protected by the US Congress (Both R's and D's, they all SUCK)...

  • Jul 31, 2014

This company United Healthcare sold me a Medicare-Medigap coverage for

$13.50 monthly for 3 years, starting in the state of Indiana, which I later moved to Tennessee, and discovered this insurance is useless unless your already receiving Medicare which I am NOT; I purchased the insurance feeling that I would have this coverage already in place once I did receive Medicare, since I am disabled. After doing some checking, I discovered this coverage is not at all what it claims- I cancelled coverage, and did not receive ANY refund of the premiums I paid into this plan, even though AARP and United health Care were well aware of my age at the time I took out the coverage, which I might add there was never any mention that it was necessarry to be on Medicare in order to obtain coverage. I discovered this insurance was worthless after an ER visit in 2012 before I moved. AARP nor United Healthcare bothered to refund any monies I paid in, they just sign up anyone and take your money. Had this company been up front with their requirements, I would not have purchased it; I planned to possiblty be ahead of things with having this in place when I do go on Medicare, however, I became disgusted with lack of response that I had paid for insurance the company had no right to accept my application as I was not on Medicare; All they did was send a sorry to see you go letter, & kept the money; I would tell anyone to not bother with this company, they pay nothing, and those I have spoken to who are on Medicare have said the same. It is inexpensive, because you have little to no coverage. Would have been professional if the company had stated I was uninsurable due to not being on Medicare, rather than take my money;

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