I called Jim Lawrence at Wahoo Marine, (aka Northwest Florida Outboard) and asked him for a very specific year and model remanufactured powerhead (engine block). He said he had one, so I wired hime $6,350. In a couple of days he sent it to the U.S. Virgin Islands where my boat is located.
HE SENT THE WRONG BLOCK!
At first he argued with me about whether or not it was the right one, then I had my tech call him and even send him pictures to explain the difference in the powerheads. (This guy is supposed to be an expert?) He said he would send me a refund only after I paid to have the wrong block shipped back to him.
I explained that I was not going to pay any more money to return his mistake. After ignoring my calls and texts for a few days, he then said he found another powerhead and would send that. He was very evasive about exactly what year and model it was.
After I insisted he send photos of it to confirm it was the right one, he finally told me it was not the same one I asked and paid for. I told him I wanted a refund, and he ignored me for another 4 days. He says now that he will not give me a refund until I send him the block back. I told him I would send it ""Freight Collect"", or that he could arrange to pick it up any time. I have not heard from him since.
In addition to the powerhead he sent being the wrong year and model, it was also not a ""remanufactured"" powerhead as I had asked for. “Remanufactured” means that the cylinders are honed and the block is put back together with new internal parts. The block he sent was old and used, was full of old and used parts, as well as carbon deposits on the pistons (from use).
He now goes by Wahoo Marine, but he previously used the name, “Northwest Florida Outboard.”
Google his company and you will see that this guy has been ripping people off for years, as per these sites:
Wahoo Marine Reviews
Do NOT use these guys!
I called Jim Lawrence at Wahoo Marine, (aka Northwest Florida Outboard) and asked him for a very specific year and model remanufactured powerhead (engine block). He said he had one, so I wired hime $6,350. In a couple of days he sent it to the U.S. Virgin Islands where my boat is located.
HE SENT THE WRONG BLOCK!
At first he argued with me about whether or not it was the right one, then I had my tech call him and even send him pictures to explain the difference in the powerheads. (This guy is supposed to be an expert?) He said he would send me a refund only after I paid to have the wrong block shipped back to him.
I explained that I was not going to pay any more money to return his mistake. After ignoring my calls and texts for a few days, he then said he found another powerhead and would send that. He was very evasive about exactly what year and model it was.
After I insisted he send photos of it to confirm it was the right one, he finally told me it was not the same one I asked and paid for. I told him I wanted a refund, and he ignored me for another 4 days. He says now that he will not give me a refund until I send him the block back. I told him I would send it ""Freight Collect"", or that he could arrange to pick it up any time. I have not heard from him since.
In addition to the powerhead he sent being the wrong year and model, it was also not a ""remanufactured"" powerhead as I had asked for. “Remanufactured” means that the cylinders are honed and the block is put back together with new internal parts. The block he sent was old and used, was full of old and used parts, as well as carbon deposits on the pistons (from use).
He now goes by Wahoo Marine, but he previously used the name, “Northwest Florida Outboard.”
Google his company and you will see that this guy has been ripping people off for years, as per these sites:
thehulltruth.com/boating-forum/240039-northwest-florida-outboard-4.html
pensacolafishingforum.com/f23/nwfl-outboard-machine-shop-anyone-used-110563/
http://www.ripoffreport.com/r/nwfl-outboard-machine-shop/gulf-breeze-florida-32563/nwfl-outboard-machine-shop-nw-outboard-machine-shop-my-experience-with-my-purchase-there-778583
http://www.bbb.org/northwestern-florida/business-reviews/boat-repair/wahoo-marine-in-pensacola-fl-90014813
These are the website URLs that they use:
http://www.NWFloridaOutboard.com
http://www.OutboardRebuilders.com
http://www.OutboardLowerUnits.net
http://FloridaOutboard.com
http://RebuiltOutboardEngines.com
Phone Numbers They Use:
(850) 483-3970
(877 )310-2628
Stay away from Jim Lawrence and Wahoo Marine, aka Northwest Florida Outboard.
They will take your money and/or ruin your engine.