These guys are the herpes of the call center industry. Honestly they are the worst. I hope every one reads this story and they go out of business forever.
A few months ago I was looking for an offshore call center to call on my business. I was hoping to save some cash and increase profitabilty. I was referred to World Connection through some other guys who said they had heard of them. I was introduced to Hugo and made contact with him. Hugo sold me on World Connection. He gave me all the right answers and said Guatemala was a nice place close to the US and that they spoke good english for a good price ETC...
It sounds like a good deal so I agreed to do business with them. They had me send down a deposit of $5k for set up and deposit I agreed and got the wire instructions. I wired them the money and that was the last I ever saw of it!
My campaign date came and started and I would call down to Hugo who would give me one bullshit excuse after another on why they didn't start ontime. Eventually he just quit taking my calls and went dark and that is the last I have heard of them.
They market their services in the USA but have no US presence outside of a US ph number.
So here's what you are dealing with when you deal with World Connection Guatemala. They are a foreign owned company run by foreigners in the shadiest of county's in latin america. When they steal your money you will have no recourse. You won't be able to sue them, you won't get your money back, you can't file a compliant with a governmental entity, nothing! You will be s*** outta luck.
Don't be s*** outta luck like me. Don't do business with World Connection, Hugo Vignolo, or Bobby Herrera.
World Connection Reviews
These guys are the herpes of the call center industry. Honestly they are the worst. I hope every one reads this story and they go out of business forever.
A few months ago I was looking for an offshore call center to call on my business. I was hoping to save some cash and increase profitabilty. I was referred to World Connection through some other guys who said they had heard of them. I was introduced to Hugo and made contact with him. Hugo sold me on World Connection. He gave me all the right answers and said Guatemala was a nice place close to the US and that they spoke good english for a good price ETC...
It sounds like a good deal so I agreed to do business with them. They had me send down a deposit of $5k for set up and deposit I agreed and got the wire instructions. I wired them the money and that was the last I ever saw of it!
My campaign date came and started and I would call down to Hugo who would give me one bullshit excuse after another on why they didn't start ontime. Eventually he just quit taking my calls and went dark and that is the last I have heard of them.
They market their services in the USA but have no US presence outside of a US ph number.
So here's what you are dealing with when you deal with World Connection Guatemala. They are a foreign owned company run by foreigners in the shadiest of county's in latin america. When they steal your money you will have no recourse. You won't be able to sue them, you won't get your money back, you can't file a compliant with a governmental entity, nothing! You will be s*** outta luck.
Don't be s*** outta luck like me. Don't do business with World Connection, Hugo Vignolo, or Bobby Herrera.