I purchased this service on March 26, 2014. There is a 6 month commitment but the service does NOT work properly or as advertised.
On April 6, 2014 some friends and I were watching the live stream of WrestleMania on playstation 3. The video was grainy and choppy (at one point even skipping a whole match). The audio was also distorted and low quality. The icing on the cake was the horrendous customer service being offered on the biggest day of the year for World Wrestling Entertainment. I made numerous calls to them over the course of an hour.
-On the first call attempt I spoke to a man who transferred me to someone else, the call disconnected during that transfer.
-On the second call attempt I was transferred again to someone else who was completely inaudible, as if they had bad service. I was forced to hang up and...
-On the third call attempt was finally transferred successfully and they could not solve my problem.
I had to explain to each person the story from the beginning. When they transferred me no information was given and no record was being made. I was even given a 5 or 6 digit number that no one knew what to do with. I wound up explaining the story four times in total that day.
I do NOT recommend this product to anyone. It is unreliable and they don't seem to care about their ""fans"". You are much better off ordering through your cable provider. As for me, after being a fan for 15 years I am officially finished. I will NOT renew my subscription and I will NOT be ordering a WWE PPV or putting another dime into their company ever again. I wasted $60 on this service.
World Wrestling Entertainment Reviews
I purchased this service on March 26, 2014. There is a 6 month commitment but the service does NOT work properly or as advertised.
On April 6, 2014 some friends and I were watching the live stream of WrestleMania on playstation 3. The video was grainy and choppy (at one point even skipping a whole match). The audio was also distorted and low quality. The icing on the cake was the horrendous customer service being offered on the biggest day of the year for World Wrestling Entertainment. I made numerous calls to them over the course of an hour.
-On the first call attempt I spoke to a man who transferred me to someone else, the call disconnected during that transfer.
-On the second call attempt I was transferred again to someone else who was completely inaudible, as if they had bad service. I was forced to hang up and...
-On the third call attempt was finally transferred successfully and they could not solve my problem.
I had to explain to each person the story from the beginning. When they transferred me no information was given and no record was being made. I was even given a 5 or 6 digit number that no one knew what to do with. I wound up explaining the story four times in total that day.
I do NOT recommend this product to anyone. It is unreliable and they don't seem to care about their ""fans"". You are much better off ordering through your cable provider. As for me, after being a fan for 15 years I am officially finished. I will NOT renew my subscription and I will NOT be ordering a WWE PPV or putting another dime into their company ever again. I wasted $60 on this service.