Yelp.com


Country United States
State Aruba
City San Francisco
Address 140 New Montgomery St,
Phone 1.415.908.3801
Website www.yelp.com

Yelp.com Reviews

  • Jan 20, 2015

Yelp.com needs to be investigated. My husband and I each posted a review to Yelp regarding Title Boxing Club The Woodlands, Texas. It seems that our posts do not count towards the star rating and is not even shown as a recommended review.

I don't understand why a consumer who has a legitimate complaint or bad experience can't share that with the public. After I posted my review about Title Boxing Club The Woodlands, Texas the Title club decided they would bribe the public with free classes following a Yelp review. I do not see how Yelp can let this be acceptable. I am very disappointed in Yelp for not allowing complaints to be recommended.

  • Jan 3, 2015

The yelp company charges monthly bases of $800 per bussiness in addition if you want good reviews the prize per month is $700 so total they get $1500 from bussiness. I have stopped paying them because it is fraud that they lie to people that their reviews are true which is a lie and i know it . After i stopped paying them they started writing reviews to my bussiness negavite reviews and delete good reviews because my own customer started writing reviews online . They also lie about their software program which is not true . It is fraud company because they lie to people and buisiness owners pay to them monthly $1500 to write good reviews but on their website they refusing it they dont call themselve atvertisiment company however they are actually and thats how they make money . Because if they would claim themself as advertisement company they would lose money and people would sop reading reviews and bussiness owners would not be interested in their webiste . Please take an action towards Yelp company they will defenetlly will respond that it is not true but it is fraud company .

  • Oct 13, 2014

I have a hair salon called Citrus Hair Salon. Yelp has filtered the vast majority of my positive Yelp reviews. I currently have 8 reviews visible, only 2 of which are positive. There are 39 reviews in the filter which the public will never see, and 37 of those are positive.

The filter is obviously very flawed, and it affects small businesses like mine adversly as it does not represent us fairly. This affects our bottom line greatly, as we have noticed a drop in new clients since we went from 4.5 stars to 3 stars (which is very negative in comparison to all other similiar businesses in our area). Many people look to Yelp to find out about a business they're checking out, and we are now showing as one of the lowest rated salons in Vancouver!!

As soon as my rating started dropping, due to many of my reviews suddenly disappearing into the filter, I received calls from Yelp representatives trying to sell advertising. I was desperate to increase my rating, and so I agreed. Immediately after, my rating dropped even more. I called my Yelp account manager to cancel the advertising because I did not want to draw attention to my low rating. Of course, there is a $300 fee to cancel!

So, I'm losing business, plus I now have to pay to not draw attention to my profile on Yelp.

Yelp should not have the power to affect our bottom line the way that they do, especially because the rating we have is unfairly skewed. With power comes responsibility.

  • Jul 7, 2014

Yelp! is dishonest and they "filter" their reviews to a different standard than they advertise. I've had discussions with small business owners (like myself) and found that most of them detest Yelp! because they don't verify claims. I consider Yelp! corrupt and a company that practices defamation of small businesses. They need to be sued.

  • May 5, 2014

I guess YELP.com is nothing more than a fraud - surely not a neutral rating place. While looking up the phone number to a local business, I saw it had 1 star. Shocked, I linked to it and read the reviews - they were horrible. I knew that was wrong, by my personal experience (nearly 40 years-worth), it was not true. There was no way to rate those reviews as 'not helpful' only 'helpful' or two other baloney options. So I wrote my own review. I went about my business and later went back to find that my review was not posted.

After poking around the site a bit, it looks like something is not right there. How could so many negative/1 star reviews be the basis for ratings? Well, my review is still not there, and of the 21 total, only 4 are counted, for a total rating of 1.5 stars. The other 17 reviews are ""not recommended"" but, there is no option to recommend them like on the first four. If the option is 'recommend' or 'funny' or 'cool', perhaps any vote at all keeps a bad review on the first page. The rating of the remaining 17 reviews is 4.12, a far cry from 1.5.

So it seems YELP is a sham; a farce, a fake, a wannabe legitimate ratings site. I saw a post from a business owner asking about the ratings system and the answer was that they use a software program. It is ridiculous that they can so adversely affect someone's livelihood and then blame it on software. Well, how about we do the same favor for them, only they are earning the 1 star rating. Maybe when enough people catch on, they will be yelping their sorry butts down the road.

Tha name of the outstanding business they are harming is Nagel's Candy Barn in Randolph, NJ. Our family has gone there almost as long as they are in business. The reviews are screaming 'personal vendetta', and they certainly are not reflective of the 45+ years family business. It's a shame there are such miserables out there.

  • Apr 2, 2014

Yelp is sad and lie they did not publish my reviews for 3 months i thought i was helping by reviewing businesses on yelp. They did not post them and took weeks to reply to continued atempts to find out why. They only publish reviews from businesses who pay them what a scam and poor business.

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