Yelp, Inc.


Country United States
State California
City San Francisco
Address 140 New Montgomery St
Phone 415-908-3801
Website www.yelp.com

Yelp, Inc. Reviews

  • May 1, 2015

Yahoo & Yelp are the same, their review system only works for companies that buy the advertisement. We have 23 five star reviews on Yelp from legitimate customers Ace Appliance has serviced over the last 20 years. Yelp & Yahoo removed all 23 positive reviews and only posted a 1-star negative review from an appliance competitor. We have documented proof we have serviced all 23 customers. Yelp and Yahoo have NO WAY to be contacted they just leave a negative review and lock out an honest company that has been in business since 1991 with frivolous negative reviews. We cannot even respond to the negative review to post that it is a competitor.

  • Apr 20, 2015

Consumers, if you had thought Yelp is where you can find trustworthy business like many other consumers, it is time to wake up. Yelp remove bad business reviews!! PERIOD. By bad we mean really really bad business reviews.

Basically you will barely see a business being too bad on Yelp because Yelp removes bad reviews for them. You will only see some some no big deal negative reviews. And you will convince yourself ok as long as most of them are positive reviews.

Think about it, these business pay Yelp to list themselves there. How could Yelp jeopardize business’s benefit who they get money from? If any reviews reflect too bad on the business, the business will just contact Yelp to say that review is false.

Yelp will not investigate. If it sounds too bad (the fact that the business is too bad), Yelp just removes the reviews.

So next time you use Yelp, only use it as a search engine. But don’t trust the reviews any more. You never know how bad a business can be. At least not through Yelp. You have to google search thoroughly to gain a better picture of a business.

By removing horrible things business has done, Yelp is only here to harm you. It has cost lives because consumers don’t know how really bad a business is, and they trusted Yelp solely, who has been the evil to hide a bad business!

  • Jul 12, 2014

BACKGROUND

So i have had terrible experiences with yelp. Yelp was originally an ok service for me to get referrals through, however when i didn't pay for the service all of a sudden almost ALL of my 5 star reviews were retracted. I called them when they first started doing it and was told that they will not repost my reviews and the best way to ensure the reviews are kept up is to pay for their services... This is plain extortion "the practice of obtaining something, especially money, through force or threats." I have heard nothing but bad things from other pet sitters in my network and if you are a business owner reading this DO NOT and i repeat DO NOT use them for advertising.

REQUESTED RESOLUTION

I only want for yelp to put my reviews back on my profile otherwise i will NEVER use their paid services. Why would any business use a service that doesnt leave good reviews up? If Yelp puts my reviews back up on my profile i will retract my statements and post a rebuttal.

For anyone who wants to see what they did to my profile and all the reviews they hid, Please visit my business profile on yelp at yelp.com/biz/a-pet-sitters-of-arizona-gilbert

  • Jun 28, 2014

I would like to voice out how this company has made me feel. I have always used yelp to be able to search good restaurants, great doctors, and recently great plastic surgeons. I recently was convinced that a business was reputable and the surgeons whom I wanted to have surgery with, held board certifications in plastic surgery. Mostly because the yelp recommended reviews pointed out that they were great plastic surgeons who satisfy every customer, but this is a fallacy.

I went ahead and placed a few calls, only to find out they were NOT BOARD CERTIFIED PLASTIC SURGEONS. So, this is when I became extremely alarmed, since it seems to me Yelp is leading potential unharmed patients to be trapped in these "plastic surgeons" hands. BTW, if you would like to google them yourself, it is the Carlotti Cosmetic Surgery Center, again, they are NOT board certified plastic surgeons and they are practicing on people who may not have a clue.

Since I made a few phone calls to their practice, I immediately knew a lot more about these surgeons. I wanted to share my experince of how unprofessional, and rude the receptionist was to me, not only that, but what bothered me the most is that she wouldn't give me a straight answer about a woman who was completely butchered by them. The receptionist also was conveniently ignoring my question if they were in fact board certified plastic surgeons. I had to do a lot more digging on my own to find out so much more that they were hiding.

I wrote my review on Yelp about MY experience, immediately after it was live, they removed the review. Was it because I was never a patient there? Guess what?! Thank goodness I was never the Carlotti's patient!! I would not want a botched surgery, but that does not take away the fact that I was already a customer the minute I placed the phone call and exchanged words with the receptionist. My review was simply to let others know that they could potentially end up harmed, if they were looking to have surgery with the Carlotti team, since they do not hold certifications in plastic surgery.

I am apalled that Yelp would let potential customers be in harms way. Every time you switch channels on the news, they warn so many people that if you are going to have plastic surgery, lets say a breast augmentation, you need to go to a plastic surgeon, not a cosmetic surgeon with dentistry background. Also, the fact that Yelp lets other reviews get away with stating that they were not patients, but that their (botoxed grandmother or cat was a patient... I am being sarcastic) daughter or wife was a patient and they were leaving reviews on their behalf should mean that these members have violated community guidelines and those reviews should be removed as well.

I do not understand why is it not OK to let others make an educated decision with the truth. Yelp has lost me as a true yelper. I no longer trust their reviews as I feel that they might be in cahoots with businesses, many of Yelpers have reported that their truthful negative reviews have been removed, but yet their reviews do not violate community guidelines. Is it that they are trying to eliminate negative reviews to promote their businesses with fake positive reviews? I don't know, but in my opinion, it seems so.

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